AI and Air Fryers
“You have to try it out! It can do all sorts of things.”“But I already have something that can do that…”“Yeah, but look at all of these posts about people doing all of those things… but using _______!” Sadly, the above exchange applies to a lot of trends today, but for now let us focus…
AI in Customer Enablement: Hype or Game-Changer?
Customer Enablement has always walked a fine line between scalability and personalization. As companies grow, the challenge becomes: How do we give each customer the tools, knowledge, and confidence they need to succeed — without overwhelming our internal teams or drowning in content? Enter AI. In the past 18 months, artificial intelligence — particularly generative…
Driving Operational Excellence: Unlocking the Power of a Business Process Improvement Center of Excellence (CoE)
Organizations are constantly striving to enhance their operational efficiency, increase productivity, and foster innovation. One highly effective strategy that can significantly contribute to achieving these objectives is the establishment of a Center of Excellence (CoE) specifically dedicated to business process improvement. A CoE focused on business processes provides a structured framework for identifying, analyzing, and…